Support and Troubleshooting of Dometic and Norcold RV Refrigerators.
Repairing your RV Refrigerator shouldn’t be a hassle. Ozark Cooling Units takes great pride in both the quality of our RV refrigerator cooling and heating units and our consistently high customer satisfaction levels. Our goal is to provide you with the best product on the market, and then deliver helpful support and service whenever you need it. Our goal is to make your RV refrigerator repair work easier.
On this page you’ll find helpful information on several topics. And if you need any more information, feel free to call us at 1-800-747-6153 from 8:30 a.m. to to 4:30 p.m. Central time, Monday through Friday.
Ozark Cooling Units offers a standard five-year warranty plus an optional one-year extension on every cooling unit.
Download our RV refrigerator Troubleshooting guide. Our support documentation is provided to you as PDF (Portable Document Format) files. To view PDF files, you need will need a PDF reader such as Adobe Reader. Once you’ve installed the reader, you’ll be able to view and print PDF files. To learn about PDF and get the free Adobe Reader, click here.
The National RV Dealers Association is the only national association dedicated to advancing the RV retailer’s best interests through education, member services, industry leadership and market expansion programs.
*Note: We no longer suggest using the foam weatherstrip mentioned in the video. Since the video was made we have designed new molds that fit tighter and may not allow the cooling unit to go all the way down even with the thinnest weather stripping.